Data protection and privacy
In principle, you can visit our website without us collecting any personal data from you. Personal data, such as name, address, e-mail address are only collected if you provide them to us for the execution of a contract, when opening a customer account, registering for a subscription to our newsletter, when leaving a comment or rating or when contacting us. This data is used without your express consent in each case solely for the purpose of contract execution and processing your request.
Our servers are located in a data center in Zurich. It is one of the most secure data centers in Switzerland, which is why some Swiss banks also outsource parts of their server infrastructure there. The data center complies with the IT security outsourcing regulations (99/2) of the Swiss Federal Banking Commission. When transmitting personal information / data, we use encryption technologies for highest confidentiality.
The following statement provides an overview of what kind of data is collected for what purpose and to what extent this data is made available to third parties.
We would also like to point out that data transmissions on the Internet can have security gaps, for example when communicating via e-mail. An absolute protection of the data is not possible.
When you visit our website, anonymous data is inevitably collected. This data is technically necessary and is transmitted to our server by your browser (so-called server log files).
- Currently visited page on our website
- Date and time of access
- Amount of data sent in bytes
- Referrer URL (the previously visited page)
- Used browser
- Operating system used
- IP address used (in anonymized form, if applicable)
In order to process your order, we work together with the service provider(s) listed below, who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.
Shipping service provider
For order processing, we pass on necessary personal data to the contracted transport company, as far as this is necessary for the delivery of the goods. As a rule, we work with the services of the Swiss Post (Post CH AG, Wankdorfallee 4, 3030 Bern).
Financial service provider
For payment processing, we pass on the necessary payment data to the commissioned credit institution, insofar as this is necessary for payment processing. Below you can see which technologies, respectively services are used. Corresponding personal data is only collected when using the respective service.
For the payment of the order we offer, among other things, the payment via the payment provider TWINT and the associated payment methods. The provider of these payment services is
Information on the scope, type and purpose of data processing by TWINT can be found in the data protection information in the TWINT app or via the following link.
If you decide to pay with the online payment service provider PayPal during your order process, your contact data will be transmitted to PayPal as part of the order triggered in this way. PayPal assumes the function of an online payment service provider as well as a trustee and offers buyer protection services. PayPal is an offer of PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
The personal data transmitted to PayPal are mostly first name, last name, address, IP address, e-mail address, or other data required for order processing, as well as data related to the order, such as number of items, item number, invoice amount and taxes in percent, billing information, etc..
This transmission is necessary to process your order with the payment method you have selected, in particular to confirm your identity, to administer your payment and the customer relationship.
Please note, however, that PayPal may also disclose personal data to service providers, subcontractors or other affiliated companies to the extent necessary to fulfill the contractual obligations arising from your order or to process the personal data on your behalf.
Translated with www.DeepL.com/Translator (free version)
If you choose the payment method MasterCard or Visa, the payment will be processed by the payment service provider Datatrans AG, Kreuzbühlstrasse 26, 8008 Zurich, Switzerland. In the process, contact, order and transaction data will be transmitted to Datatrans and its card issuer as part of the order triggered in this way. Your data will be passed on exclusively for the purpose of payment processing with the payment service provider Datatrans AG.
The applicable data protection provisions from DataTrans AG can be found at https://www.datatrans.ch/de/data-privacy.
If you choose the payment method PostFinance e-finance or PostFinance Card, the payment will be processed by the payment service provider PostFinance AG, Mingerstrasse 20, 3030 Bern, Switzerland, to whom we will pass on the information you provided during the ordering process in addition to information about your order (name, address, invoice amount, currency and transaction number). The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider PostFinance AG.
The applicable data protection provisions from PostFinance AG can be found at https://www.postfinance.ch/de/privat/support/sicherheit/datenschutz.html.
Some of our payment methods are offered via the payment provider Payrexx AG, Burgstrasse 18, 3600 Thun, Switzerland. Contact, order and transaction data are transmitted to Payrexx and its card issuer as part of the order triggered in this way. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Payrexx AG.
The applicable data protection provisions of Payrexx AG can be found at https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf.
In order to make your visit to our website more attractive and to ensure the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device and can be deleted by you at any time. Most of these cookies are automatically deleted when you close your browser, others remain on your device and enable your device to be recognised on your next visit. The cookies serve to make the visit to our shop more user-friendly, effective and secure. We do not collect any personal data via cookies. All functions of the website can also be used without cookies, however, some user-defined properties and settings as well as comfort functions cannot then be used.
We work together with advertising partners to make our offer more interesting for you. Therefore, cookies from partner companies may also be stored on your hard drive (third-party cookies). We will inform you individually and separately about our partnerships within the paragraphs below.
You can set your browser so that you are informed about the setting of cookies and can decide individually about their acceptance or can exclude the acceptance of cookies for certain cases or generally. Each browser differs in these cookie settings and the way they are managed. You will find corresponding help in the help of the respective browser.
If cookies are deactivated, the functionality of this website may be limited.
For security reasons and to protect personal data, we always use a modern TLS or SSL-encrypted connection for data transmission. You can recognise TLS/SSL encryption by the lock symbol in the address bar of the browser.
In connection with contacting us (e.g. via contact form or e-mail), personal data is transmitted to us. This data is stored and used exclusively for the purpose of answering your request or for contacting you and the associated technical administration. We do not pass on this data without your consent.
In the context of the comment or rating function on this website, in addition to your comment, information about the time of creation and the user name you have chosen will be stored and published in anonymous form. Furthermore, your IP address is logged and stored.
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.
We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. In the course of this, the potential recipient allows himself to be added to a distribution list. Subsequently, the user is given the opportunity to confirm the registration in a legally secure manner by means of a confirmation e-mail. Only if the confirmation is received will the address be actively included in the distribution list.
We use this data exclusively for sending the requested information and offers.
Sendinblue GmbH is used as the newsletter software. Your data will be transmitted to Sendinblue GmbH. Sendinblue is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue is a German, certified provider, which was selected according to the requirements of the German Data Protection Regulation and the German Federal Data Protection Act.
Further information can be found here: https://de.sendinblue.com/informationen-newsletter-empfaenger/
You can revoke your consent to the storage of data, e-mail address and their use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter.
We use Matomo (formerly PIWIK), a web analytics service to analyse the surfing behaviour of our users. The provider of the Matomo software is InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand.
The statistics obtained enable us to improve our offer and make it more interesting for you as a user. In doing so, we process your shortened IP address, pages accessed on our website as well as information about your browser and the duration of your visit.
We use Matomo with the extension "Automatically Anonymize Visitor IPs". This means that IP addresses are not stored in full, but 2 bytes of the IP address are masked (e.g.: 192.168.xxx.xxx). In this way, it is no longer possible to assign the shortened IP address to the calling computer.
By anonymising the IP address and hosting it on the company's own servers, the users' interest in the protection of their personal data is sufficiently taken into account and no data is transmitted to the provider Matomo. The data is deleted as soon as it is no longer required for our recording purposes or your consent has been revoked.
You can revoke your consent to the processing of your usage data by following the link below to the cookie instructions and clicking on the "Cookie settings" button on the page with the cookie instructions: Cookie instructions with settings.
This website uses Google Analytics, a web analytics service provided by Google. The provider is Google Inc, 1600 Amphitheatre Parkwas Mountain View, CA 94043, USA.
Google is certified under the Swiss-U.S. and EU-U.S. Privacy Shield agreements and thereby offers a guarantee of compliance with Swiss and European data protection law. https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active
This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures anonymization by shortening the IP address and thus excludes a direct personal relationship. Only in exceptional cases will the full IP address be transmitted to a Google server and shortened there.
Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate IP addresses with any other data held by Google.
Order data processing
We have concluded an order data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
The installation of cookies can be prevented by a corresponding setting in the respective browser software. In this case, we would like to point out that not all functions of the website can be used to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link.
Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. This will set an opt-out cookie, which will prevent the collection of your data during future visits to this website.
Set Google Analytics opt-out cookie
By using this website, the visitor consents to the processing of data about him/her by Google in the manner and for the purposes set out above.
Our website uses videos from the YouTube platform operated by Google. The operator of this platform is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you visit a corresponding page on our website, a connection is established to the YouTube servers and the server is informed of the page visited.
Our website uses maps from the "Google Maps" platform operated by Google. The operator of this platform is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The data processed may include, in particular, IP addresses and location data of the users, which, however, are not collected without their consent (usually executed in the context of the settings of their mobile devices). The data may be processed in the USA.
In order to be able to submit forms on this site, your consent to the data transfer and storage of third-party cookies of the provider Google is required. Through your consent, reCAPTCHA, a service provided by Google to prevent form SPAM, is embedded. This service allows us to securely deliver online forms to our customers while eliminating SPAM bots that could otherwise interfere with our services. You may be asked to answer a security question in order to submit the form after you have given your consent. If you do not agree, you will unfortunately not be able to use this form. Please contact us via an alternative method.
We use the Content Delivery Network (CDN) of Cloudflare Germany GmbH, Rosental 7, c/o Mindspace, 80331 Munich Germany (Cloudflare) to increase the security and delivery speed of our website. A CDN is a network of servers distributed around the world that is able to deliver optimised content to the website user. For this purpose, personal data may be processed in server log files by Cloudflare. In general, only those data are forwarded that are defined by us. NO personal data, such as name, address data, payment data, e-mail address, IP address, etc. are stored. Stored data such as browser, browser version, device type, etc. are usually deleted after 24 hours. All data collected by Cloudflare is cleansed of all personal data and anonymised.
You have the right at any time to free information about your stored personal data, its origin and recipient and the purpose of data processing, as well as the right to correct, block or delete this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of personal data.
Do you have any questions about data protection on our website, would you like information or would you like to have your data deleted?
We are at your disposal at any time. Please send your request by e-mail to firstname.lastname@example.org or by letter to the following address:
Attn: Jérôme Bertschy
We thank you for your trust.
Menzingen 24 June 2022